Outlook For Mac 2016 Work Offline

Posted on 20-04-2021 by admin

Outlook for Mac facilitates offline working in an Exchange environment. Synchronization between the server and client application is done so that whenever there is any modification in the Server-side or client-side, the change gets updated on the other side. Sometimes, this synchronization process gets affected partially or fully. Due to this, mailboxes are not updated on the server-side as well as on the client-side.

Prominent Reasons Behind this Synchronization Issue

To find out the correct value for the Distinguished Name, navigate to HostPilot Home Exchange servers and settings Setup email client Outlook for Mac. Password: regular end-user password for the mailbox. Click Advanced; Type in your Search Base and click OK. To find the correct settings for your account see the following table. Click File Account Settings Account Settings. Select an Exchange or Microsoft 365 account, and then click Change. Under Offline Settings, move the slider to the desired amount of time, such as All, 12 months, 6 months, 3 months, or 1 month. Note: If you're using Outlook 2016, you can also select an amount of time as short as 3 days.

Many Outlook for Mac users face this issue, and so we need to realize the causes behind it. We have stated them here:

Offline Mode: Your Outlook for Mac is in Offline Mode
Failed to Connect: You failed to connect Outlook for Mac with the Exchange Server
Cache Issue: Your Outlook Cache is corrupted
Settings: Settings are not accurately configured

Fixing “Outlook for Mac not syncing with Exchange Server” issue

Now, as you have got the main reasons behind the issue, we will provide you some ways to get out of this issue.

Outlook 2016 For Mac Update

On the Outlook menu, make sure that Work Offline is not checked. If it is, click Work Offline to remove the check mark and work online. Cause: Your network connection is unavailable. Solution: Make sure your computer is connected to the network. For instructions on checking the status of your network connections, see Mac OS Help, or contact. Click File Account Settings Account Settings. Select an Exchange or Microsoft 365 account, and then click Change. Under Offline Settings, move the slider to the desired amount of time, such as All, 12 months, 6 months, 3 months, or 1 month. Note: If you're using Outlook 2016, you can also select an amount of time as short as 3 days. How to Setup an Email Account in Outlook 2016 for Mac. Click the Work Offline button on the Send/Receive tab. The status will change to WORKING OFFLINE. Then click the Work Offline button again to turn it off and prompt Outlook to connect. Click File Options Advanced Send/Receive button and check When Outlook is offline uncheck.

Read Also: What Outlook for Mac Users can do when their Exchange mailbox is full?

Check Offline Mode
It is the most basic check that you can perform before pursuing any other method. Go to the Outlook menu and check if the Work Offline option is selected or not. If selected, unselect it and check if the synchronization is better now.
Rebuild the Outlook for Mac File
To fix this issue, you should perform the troubleshooting as explained here.
Firstly, close all the Outlook for Mac related processes currently running on the system. Take a backup of the Identities folder of Outlook for Mac in C drive. Then click on Outlook application with Alt key on hold to start the Microsoft Database Utility app. Here, select the identity which you want to recreate and click the Rebuild option to create it. Wait until the process gets completed.
Clear Cache in Outlook
This method works when any specific folder is not synchronizing, but the rest of the Exchange folders are synchronizing with the Outlook. Here is the fix.
First, ensure that there is a connection between Outlook for Mac and Exchange Server. Right-click on the respective Exchange folder which is not synchronizing and click on the Properties option. Now, switch to the General tab and click on the option Empty Cache. Next, check if the folder is synchronized and new items are received in it.
Confirm Exchange Connectivity
The issue can be due to error in connection of Outlook with the correct Exchange Server. You should check it once to confirm if this is the issue. Follow this process:
Go to Tools > Accounts in your Outlook for Mac and check over the Exchange Account. If there is an orange indicator against the added Exchange account, then it means there is some issue with it. You can try disconnecting it and re-configuring it. Try connecting it with Outlook on the web and check the status of Exchange Server now. If everything is fine, connect the desired server again.

The above methods are easy and can solve the synchronization issue between Outlook for Mac and Exchange Server. You can give these solutions a try and get rid of that unwanted situation quickly.

How to Retrieve Inaccessible Outlook for Mac Data?

If you are still not able to fix the issue with your Outlook for Mac data file, you can think of converting the OLM file to PST and recover its data. For this, we bring the most promising OLM Converter tool – Kernel for OLM to PST Converter tool, which converts OLM file to Outlook 2019, 2016 & 2013. It also allows users to make secure migration from OLM to Exchange Server and cloud-based platform of Office 365. The tool provides many filter options for users to move only specific data to the destination. Also, it provides complete support to all Outlook for Mac versions including Outlook 2016 for Mac.

You may better understand the OLM to PST conversion process by going through the steps of the tool.

Run Kernel OLM to PST Converter and use Browse or Search (for automatic search in the selected system drive) option to add the desired number of OLM files for conversion purposes. Click Next.
After scanning the files, select any mailbox item and view its preview. Now, click the Save option.
Note 1: You can save file items in multiple formats by right-clicking and selecting the required option.
Note 2: With the Find option on the Toolbar, you can perform a deep search for any mailbox item using multiple filters and options.
Choose PST File (MS Outlook) option. Click Next.
Add filters like email metadata (From, To, Subject), Item Type, and Date Range as required and click Next.
To manage the converted PST file size, you can use the Split option and also can add a prefix to the store name.
Browse and add the saving path location for the converted PST file and click Finish.
The conversion process will get started and soon completes with a confirmation message.
So, conversion of OLM to PST file is quite handy with the Kernel OLM to PST Converter software.

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